All of our technicians are fully licensed and trained to follow best management practices and all products we use are applied according to manufacturer guidelines to eliminate issues associated with overuse or misuse. We wouldn’t put anything on your lawn that we wouldn’t personally feel comfortable putting on our own family’s lawn. We have three convenient payment options offering a mix of flexibility and savings opportunities. Best Value – Prepay for your entire season upfront and receive a discount on all services. Ease of Use – Enroll in AutoPay with your credit card and be charged for services as they are completed. Easy Budgeting – With our Installment Billing, you simply pay one flat monthly rate throughout the year. Results can and will vary as not all lawns start out in the same condition. Our Account Managers and Technicians would be happy to talk to you about your lawn and your expectations. We also offer free on-site assessments and comprehensive Soil Tests to measure what is going on in your soil at the molecular level so we can customize a program for you. It could be one of many reasons like weather or specific conditions of your property not suitable for service that day. Most of the time, it is because your property was not ready for service. While we do try to schedule our Technicians to spend more time on properties and less time driving, we never sacrifice our service quality to make that happen. All of our programs are designed with specific intervals between treatments. If it is not the appropriate time to service your property, we will come back when it is! Of course! As long as your new home is within our service area, we’d be more than happy to get you set up. No two properties are the same, though, so we recommend at least a Soil Test so we can get started on customizing a program to best fit your new lawn. Call, e-mail, or Live Chat us to get the process started today. It is not a guarantee that post-treatment rainfall will render our service ineffective. It will actually help water in our granular products and all of our liquid products are mixed with a special tackifier to ensure on-target application and enhanced residual, even after post-treatment rainfall. Of course, if the effectiveness of our service was hampered by the rain, we will stand behind our work and make it right. Weather reports are probabilistic and cover large areas. Our Technicians are trained to assess the weather conditions at your specific property at the time of service to determine its safety and efficacy. Your after-service e-mail will log these exact conditions at the time of your service. Ensuring the health, safety, and vitality of the environment is what got many of us into maintaining green spaces in the first place and pollinators are no exception. We don’t use any neonicotinoids in our Lawn Care programs and always leave a buffer zone around bee habitats when treating for Ticks and Mosquitos to ensure no off-target drift during application. More info at: www.mainelygrass.com/services/tick-mosquito-control Tick & Mosquito services cannot be performed in the rain, but services can be performed ahead of rainfall without issue in some cases. We mix our Tick & Mosquito products with a special tackifier to ensure on-target application and enhanced residual even after post-treatment rainfall, ensuring your application does not wash away. Gnats and/or black flies are not the target pest for this service, so while you will see some immediate control due to the method of our application and the products we use, we cannot guarantee against them. These flying insects have faster, more continual breeding cycles and fly substantially farther than mosquitos making them more likely to return sooner post-treatment than the target pests. It is recommended you close your windows to avoid any off-target drift entering your home. You should also make sure your property is clear of any obstacles before treatment so the Technician has a clean area to treat. This includes any yard debris, children’s toys, and pet bowls or waste. Please contact us if you would like to set up pre-service notifications via text or e-mail. Our Tick & Mosquito products are liquid-based and applied using a backpack mister. The fine mist provides excellent coverage and is able to penetrate into deep foliage where Ticks & Mosquitoes often reside. Additionally, we add a tackifier to our mix to ensure on-target application and enhanced residual even after post-treatment rainfall, ensuring your application does not wash away. Areas treated for Ticks & Mosquitos are safe to re-enter once the product has dried. On warm, sunny days, this will only take as little as 30 minutes to one hour. If you are unsure if the product has dried, the best test is to pour water on pavement or stone. Once it is dry, the treated areas should be dry as well. For the most part, ants don’t damage your lawn. In fact, their tunnels actually help to aerate your soil naturally! If they are increasingly noticeable, it might be an indicator that you are mowing too short. A taller turf stand will naturally grow thicker and minimize the ant’s presence. Ants also prefer dryer soils, so be sure you have your watering practices dialed in for optimal lawn health Our Tick and Mosquito Control programs target active pests and create a residual barrier to help you enjoy your outdoor spaces to the fullest. For added protection, talk to your neighbors about getting on a Tick and Mosquito program with Mainely Grass as well to ensure better protection for all! Lawn care is an ongoing process, you couldn’t simply expect to go to the gym once and be in shape forever. The key to a healthy lawn or a pest-free property is proper management and maintenance, season-to-season and year-to-year. With this in mind, our services are custom-tailored to give your property exactly what it needs from the start of the growing season in the spring all the way through the fall. A recently seeded lawn needs special care and attention, including increased watering frequency, in order to ensure the best results during this critical germination period. For best results, please read our blog post: Finding Success with Seeding Unfortunately, there is no way to test for grubs until they are actively feeding on your lawn’s roots. Applying a Grub Preventative is essentially an insurance policy for your lawn. If you receive a Grub Preventative and you still get a grub outbreak, we will treat the grubs and repair the lawn damage for free! It is recommended your lawn is clear of any obstacles before treatment so the Technician has a clean area to treat. This includes any yard debris, children’s toys, and pet bowls or waste. Please contact us if you would like to set up pre-service notifications via text or e-mail. While our staff are trained to read soil tests, we know they can look a bit confusing at first glance. With this in mind, we’ve put together a guide to help you learn more about what we’re testing for and how to read it for yourself. More at: mainelygrass.com/soil-test/ You should wait until after the product has dried, which depends on the weather conditions. On warmer, drier days, our products can dry in as little as an hour or two. Cooler, cloudier days or days with high humidity or post-treatment rainfall might take up to 24 hours. One way to tell if the product has dried is to spray a walkway or patio with water. If that dries out, it is likely our product is dry as well. Knowing how and when to water your lawn is crucial, especially ahead of the summer months when drought and/or heat stress can become an issue. If possible, water established turf in the early morning, between the hours of 4-8 am. Watering during the heat of the day will see much of the water wasted through evaporation. Watering in the evening or overnight allows moisture to sit on the grass for long periods of time, increasing the likelihood of fungal diseases developing. While specific watering recommendations should be based on your soil type and composition, as a general rule, water infrequently (1-3 times per week), but deeply, targeting 1-2” of water per week from either rain or irrigation to ensure water penetrates the entire soil profile. If your lawn is suffering from heat or drought stress, gradually increase the amount of water your lawn gets and monitor how it responds. You can also water the lawn midday for ~5-10 minutes simply to cool the turf off during the day’s hottest temperatures. Proper mowing practices are essential to creating a healthy environment for your lawn to thrive. The optimal cutting height for most cool-season grasses is around 4” and you should aim to cut no more than ⅓ of the blade in one cut. Mowing shorter—or cutting too much at one time—puts unnecessary stress on the grass making it less able to develop a good root system or to fight off disease, insects, drought, and even foot traffic. Lastly, always try to recycle the clippings back into the lawn. Removing clippings from the turf reduces beneficial organic matter and up to 25% of your lawn’s Nitrogen, a critical macronutrient your grass needs throughout the growing season. With drought and periods of less-than-average precipitation becoming ever more frequent, our Moisture Manager program can help your lawn retain moisture in the root zone to resist common heat and drought-related issues during the summer months. Mushrooms are the reproductive part of fungi that live in the soil. Most of the time, fungi are hidden beneath the lawn beneficially breaking down organic material, but when conditions are right, they surface to reproduce. Although they can be unsightly, mushrooms indicate healthy soil and little can be done to prevent their presence in a lawn until soil conditions change. Dog urine can burn your turf due to its high concentrations of nitrogen (urea). While Nitrogen is normally a highly desirable macronutrient for turfgrass, the concentration of the urine itself coupled with the relatively small area over which it is spread leads to phytotoxicity (a scientific word for plant damage). If possible, water the areas where your dog goes to the bathroom as soon as possible with a hose or watering can. This will help flush the urine through the soil and dilute the urea levels from reaching critical (toxic) levels. Also, dog defecation left on your lawn can cause problems and may eventually kill the turfgrass if left alone. We recommended picking it up as often as possible. As spring begins and the snow melts away, you may find that your lawn had some visitors over the winter. Moles and Voles are common tunnelers (voles above ground and moles below) and can cause some serious eyesores to your yard. Most of the damage will recover, but for those highly damaged areas, we recommend a slice seeding service to help repair the area. Crabgrass is very resilient, especially in thin or bare areas and along driveways, walkways, and patios where heat transfer from the pavement or stone results in warmer soil temperatures ideal for crabgrass growth. The pre-emergent acts like a barrier for up to 90 days, and we will always spot-treat crabgrass post-emergently as it germinates. The only true defense against any weed is a thick, lush lawn, and that is what we always work towards. Unless your lawn enters what is called “summer dormancy”, the root system remains active at this time. It is important to support the health and hardiness of the lawn with a special balance of macronutrients to help your lawn through summer stressors. We also inspect for insect and disease activity during these months. Our weed control products are designed to target specific weeds while not harming the turfgrass. It can take 10-14 days to see the weeds die off. No. If you would like to seed in the spring, please let us know ASAP so we can skip out these service(s). The exact answer depends on growing conditions and the specific grass varieties of the seed, but as a general rule you will need to wait until you mow the lawn two times (roughly 3-4 weeks) after germination to ensure the new grass is mature enough to withstand weed control applications without issue. If you are just doing a light raking and cleaning up debris on your lawn, it does not matter either way. While we recommend any dethatching be done in the fall, if you plan to do this in the spring and are on a Lawn Care Program that comes with a pre-emergent crabgrass control, you should plan to dethatch before our first service. Disturbing the thatch and soil layers will break up our pre-emergent barrier and render it less effective. Our New England springs are difficult to manage when it comes to weather. Be it rain, wind, or a freak snowstorm, we are always adjusting on the fly. We only schedule one day in advance so we can adapt to conditions in real-time without over-promising and under-delivering. We will be out on your property as soon as we can! Our Technicians will walk the property before beginning service to ensure it can be done completely and safely. If your lawn is too wet or soft, we will reschedule your service. It is best to start mowing your lawn when the turf is actively growing. Cutting your lawn too early can damage the lawn when temperatures drop below freezing again. Once the grass starts to grow past your desired cutting height and night temperatures are consistently above freezing, you can safely mow. Don’t forget to use the 1/3rd rule when mowing! Watering your lawn immediately in early spring is often not necessary, as water will be stored in the soil from the winter thaw and there is usually enough rain to keep your lawn healthy. It is recommended you start watering your lawn once the weather gets dry or once your lawn starts showing signs of stress or wilting. A small number of leaves on the lawn during a Lawn Care service will not negatively impact your treatment. The prills of fertilizer will roll off the leaves as they move or get raked up. Your Technician will not treat your lawn if the leaf cover is too dense. It is best to continually collect or rake leaves throughout the fall so they don’t become too cumbersome to manage or build up into dense mats that can suffocate your lawn. A lawnmower with a bagger or a powered blower are often the easiest ways to manage leaf cleanup. It is recommended you continue to mow your lawn until it has actively stopped growing. The timing of this will likely depend on the weather conditions. If you mow based on height-of-cut, the lawn will tell you when it is done for the season! You should continue watering you lawn into the fall but be mindful of overwatering. As temperatures get cooler and the amount of daylight decreases, the plant’s need for water also decreases. From October forward you should be aiming for .5″-.75″ of natural or supplemented rainfall each week. We recommend investing in a rain gauge so you can keep an eye on natural rainfall. Fall seeding provides the best conditions of the year to seed. Fall seeding allows your new turf to establish healthy roots with minimal weed competition and temperature stress as it prepares for winter dormancy. Come spring, the grass will continue to grow mature roots and shoots, preparing it for the stress of summer heat. Thank you very much for your service. We do not offer a military discount, but we do participate in the “Greencare for Troops” program. If you or your spouse are deployed, we will treat your lawn at no charge during deployment. The application process is very easy and we can assist you through it. Yes! If you refer a friend and they sign up for services, you can choose between a free Winterizer service for your Lawn Care program or a free service for your Tick and/or Mosquito program. There is no limit to the number of referral discounts current customers can earn! We focus on providing excellent value with the services we perform, so we don’t offer a senior discount specifically. We do, however, offer prepayment and referral discounts. Yes! To qualify, you must prepay for the entire season upfront. This discount will vary depending on the time of the year. For the greatest discount, make sure to prepay by December 31st!
General Questions
Tick & Mosquito Questions
General Lawn Care Questions
Spring Lawn Care Questions
Fall Lawn Care Questions
Discount Questions
288 South River Road
Building A, Unit 3
Bedford, NH 03110
1-888-996-4448
customerservice@mainelygrass.com
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Branch Locations
Maine
Portland, ME 04103
(207) 363-4724
New Hampshire
Manchester, NH 03110
(603) 232-0357
Newington, NH 03801
(603) 232-0357
Massachusetts
Tewksbury, MA 01876
(978) 469-0068
Mashpee, MA 02649
(508) 434-6663