All of our technicians are fully licensed and trained to follow best management practices. Any control product is applied according to the label to eliminate issues associated with overuse or misuse. Results can and will vary as not all lawns start out in the same condition. Our Account Managers and Technicians would be happy to talk to you about your lawn and your expectations. We also offer free on-site assessments and comprehensive Soil Tests to measure what is going on in your soil at the molecular level so we can customize a program for you. We have three payment options. Prepay for your entire season upfront and receive a discount on all services. Or put a credit card on file and enroll in AutoPay (you will be charged for services when completed) or Installment Billing (pay one flat monthly rate on the schedule that suits you best). Knowing how to water your lawn is crucial, especially ahead of the summer months when drought and/or heat stress can become an issue. Always water established turf in the early morning, between the hours of 4-8am. Watering during the heat of the day will see much of the water wasted through evaporation. Watering in the evening or overnight allows moisture to sit on the plant for long periods of time, increasing the likelihood of fungal diseases developing. While specific watering recommendations should be based on your soil type and composition, as a general rule, water infrequently (2-3 times per week), but deeply (targeting 1-1.5” of water per week from either rain or irrigation) to ensure water penetrates the entire soil profile. If your lawn is suffering from heat or drought stress, gradually increase the amount of water your lawn gets and monitor how it responds. You can also water the lawn midday for ~10 minutes simply to cool the turf off during the day’s hottest temperatures. Proper mowing practices are essential to creating a healthy environment for your lawn to thrive. The optimal cutting height for most cool-season grasses is 3”- 4”. Mowing shorter than this‒or cutting off more than ⅓ of the blade in one cut‒puts unnecessary stress on the grass plant making it less able to fight off disease, insects, drought, and even foot traffic. Lastly, always try to recycle the clippings back into the lawn. Removing clippings from the turf can result in up to a 25% loss of Nitrogen, a critical macronutrient your lawn needs throughout the growing season. Dog defecation left on your lawn can cause problems that eventually kills the turf grass if left alone. We recommended picking it up as often as possible. Dog urine can burn your turf due to its high concentrations of nitrogen (urea). While Nitrogen is normally a highly desirable macronutrient for turfgrass, the concentration of the urine itself coupled with the relatively small area over which it is spread leads to phytotoxicity (a scientific word for plant damage). If possible, water the areas where your dog goes to the bathroom as soon as possible with a hose or watering can. This will help flush the urine through the soil and dilute the urea levels from reaching critical (toxic) levels. Thank you very much for your service. We do not offer a military discount, but we do participate in the “Greencare for Troops” program. If you or your spouse are deployed, we will treat your lawn at no charge during deployment. The application process is very easy and we can assist you through it. We focus on providing excellent value with the services we perform, so we don’t offer a senior discount specifically. We do, however, offer prepayment and referral discounts. Yes! If you refer a friend and they sign up for services, you will both get a $30 referral credit! Please note that new customers cannot combine this referral discount with other new sales discounts, but there is no limit to the number of referral discounts current customers can earn! Yes! To qualify, you must prepay for the entire season upfront. This discount will vary depending on the time of the year. For the greatest discount, make sure to prepay by December 31st! Our New England springs are difficult to manage when it comes to weather. Be it rain, wind, or a freak snowstorm, we are always adjusting on the fly. We only schedule one day in advance so we can adapt to conditions in real-time without over-promising and under-delivering. We will be out on your property as soon as we can! Our Technicians will walk the property before beginning service to ensure it can be done completely and safely. If your lawn is too wet or soft, we will reschedule your service. If you are just doing a light raking and cleaning up debris on your lawn, it does not matter either way. While we recommend any dethatching be done in the fall, if you plan to do this in the spring and are on our Traditional Lawn Care Program that comes with a pre-emergent crabgrass control, you should do that before our first service. Disturbing the thatch and soil layers will break up our pre-emergent barrier and render it less effective. Our pre-emergent weed controls act as barriers that would inhibit the seed’s germination for up to 90 days. If you would like to seed in the spring, please let us know ASAP and ask us about seed-safe alternatives. The exact answer depends on growing conditions and the specific grass varieties of the seed, but as a general rule you will need to wait until you mow the lawn two times (roughly 3-4 weeks) after germination to ensure the new grass is mature enough to withstand weed control applications without issue. Unfortunately, there is no way to test for grubs until they are actively feeding on your lawn’s roots. Applying a Grub Preventative is essentially an insurance policy for your lawn. If you receive a Grub Preventative and you still get a grub outbreak, we will treat the grubs and repair the lawn damage for free! Crabgrass is very resilient, especially in thin or bare areas and along driveways, walkways, and patios where heat transfer from the pavement or stone results in warmer soil temperatures ideal for crabgrass growth. The pre-emergent acts like a barrier for up to 90 days, and we will always spot-treat crabgrass post-emergently as it germinates. The only true defense against any weed is a thick, lush lawn, and that is what we always work towards. Unless your lawn enters what is called “summer dormancy”, the root system remains active at this time. It is important to support the health and hardiness of the lawn with a special balance of macronutrients to help your lawn through summer stressors. We also inspect for insect and disease activity during these months. You should wait until after the product has dried, which depends on the weather conditions. On warmer, drier days, our products can dry in as little as an hour or two. Cooler, cloudier days or days with high humidity or post-treatment rainfall might take up to 24 hours. One way to tell if the product has dried is to spray a walkway or patio with water. If that dries out, it is likely our product is dry as well. Our weed control products are designed to target specific weeds while not harming the turfgrass. It can take 10-14 days to see the weeds die off. Unfortunately, no. Restrictions on the products we use prohibit us from performing this service in the rain. Gnats and/or black flies are not the target pest for this service, so while you will see some immediate control due to the method of our application and the products we use, we cannot guarantee against them. These flying insects have faster, more continual breeding cycles and fly substantially farther than mosquitos making them more likely to return sooner post-treatment than the target pests. Neither ants nor fleas are the target pests for this service so you should not expect control of these insects as a result of this service. Weather reports are probabilistic and cover large areas. Our Technicians are trained to assess the weather conditions at your specific property at the time of service to determine its safety and efficacy. Your after-service e-mail will log these exact conditions at the time of your service. It is not a guarantee that post-treatment rainfall will render our service ineffective. It will actually help water in our granular products and all of our liquid products are mixed with a special tackifier to ensure on-target application and enhanced residual, even after post-treatment rainfall. Of course, if the effectiveness of our service was hampered by the rain, we will stand behind our work and make it right. It could be one of many reasons like weather or specific conditions of your property not suitable for service that day. Most of the time, it is because your property was not ready for service. While we do try to schedule our Technicians to spend more time on properties and less time driving, we never sacrifice our service quality to make that happen. All of our programs are designed with specific intervals between treatments. If it is not the appropriate time to service your property, we will come back to your neighborhood when it is!General Questions
Discount Questions
Spring-Specific Lawn Care Questions
Lawn Care Questions
Tick & Mosquito Questions
General Service Questions
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288 South River Road
Building A, Unit 3
Bedford, NH 03110
1-888-996-4448
customerservice@mainelygrass.com
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Branch Locations
Maine
Portland, ME 04103
(207) 363-4724
New Hampshire
Manchester, NH 03110
(603) 232-0357
Newington, NH 03801
(603) 232-0357
Massachusetts
Tewksbury, MA 01876
(978) 469-0068
Mashpee, MA 02649
(508) 434-6663