All of our technicians are fully licensed and trained to follow best management practices and all products we use are applied according to manufacturer guidelines to eliminate issues associated with overuse or misuse. We wouldn’t put anything on your lawn that we wouldn’t personally feel comfortable putting on our own family’s lawn. Lawn care is an ongoing process, you couldn’t simply expect to go to the gym once and be in shape forever. The key to a healthy lawn or a pest-free property is proper management and maintenance, season-to-season and year-to-year. With this in mind, our services are custom-tailored to give your property exactly what it needs from the start of the growing season in the spring all the way through the fall. We take pride in helping you enjoy your outdoor spaces to the fullest and our Lawn Care programs are an important complement to other lawn practices, like mowing and watering, to ensure the best lawn possible for you, your family, and your pets! We have three convenient payment options offering a mix of flexibility and savings opportunities. Best Value – Prepay for your entire season upfront and receive a discount on all services. Ease of Use – Enroll in AutoPay with your credit card and be charged for services as they are completed. Easy Budgeting – With our Installment Billing, you simply pay one flat monthly rate on the schedule that suits you best. Results can and will vary as not all lawns start out in the same condition. Our Account Managers and Technicians would be happy to talk to you about your lawn and your expectations. We also offer free on-site assessments and comprehensive Soil Tests to measure what is going on in your soil at the molecular level so we can customize a program for you. Knowing how and when to water your lawn is crucial, especially ahead of the summer months when drought and/or heat stress can become an issue. If possible, water established turf in the early morning, between the hours of 4-8 am. Watering during the heat of the day will see much of the water wasted through evaporation. Watering in the evening or overnight allows moisture to sit on the grass for long periods of time, increasing the likelihood of fungal diseases developing. While specific watering recommendations should be based on your soil type and composition, as a general rule, water infrequently (1-3 times per week), but deeply, targeting 1-2” of water per week from either rain or irrigation to ensure water penetrates the entire soil profile. If your lawn is suffering from heat or drought stress, gradually increase the amount of water your lawn gets and monitor how it responds. You can also water the lawn midday for ~5-10 minutes simply to cool the turf off during the day’s hottest temperatures. Dog defecation left on your lawn can cause problems and may eventually kill the turfgrass if left alone. We recommended picking it up as often as possible. Proper mowing practices are essential to creating a healthy environment for your lawn to thrive. The optimal cutting height for most cool-season grasses is around 4” and you should aim to cut no more than ⅓ of the blade in one cut. Mowing shorter—or cutting too much at one time—puts unnecessary stress on the grass making it less able to develop a good root system or to fight off disease, insects, drought, and even foot traffic. Lastly, always try to recycle the clippings back into the lawn. Removing clippings from the turf reduces beneficial organic matter and up to 25% of your lawn’s Nitrogen, a critical macronutrient your grass needs throughout the growing season. Dog urine can burn your turf due to its high concentrations of nitrogen (urea). While Nitrogen is normally a highly desirable macronutrient for turfgrass, the concentration of the urine itself coupled with the relatively small area over which it is spread leads to phytotoxicity (a scientific word for plant damage). If possible, water the areas where your dog goes to the bathroom as soon as possible with a hose or watering can. This will help flush the urine through the soil and dilute the urea levels from reaching critical (toxic) levels. Thank you very much for your service. We do not offer a military discount, but we do participate in the “Greencare for Troops” program. If you or your spouse are deployed, we will treat your lawn at no charge during deployment. The application process is very easy and we can assist you through it. Yes! If you refer a friend and they sign up for services, you will both get a $30 referral credit! Please note that new customers cannot combine this referral discount with other new sales discounts, but there is no limit to the number of referral discounts current customers can earn! We focus on providing excellent value with the services we perform, so we don’t offer a senior discount specifically. We do, however, offer prepayment and referral discounts. Yes! To qualify, you must prepay for the entire season upfront. This discount will vary depending on the time of the year. For the greatest discount, make sure to prepay by December 31st! Our pre-emergent weed controls act as barriers that would inhibit the seed’s germination for up to 90 days. If you would like to seed in the spring, please let us know ASAP and ask us about seed-safe alternatives. The exact answer depends on growing conditions and the specific grass varieties of the seed, but as a general rule you will need to wait until you mow the lawn two times (roughly 3-4 weeks) after germination to ensure the new grass is mature enough to withstand weed control applications without issue. If you are just doing a light raking and cleaning up debris on your lawn, it does not matter either way. While we recommend any dethatching be done in the fall, if you plan to do this in the spring and are on a Lawn Care Program that comes with a pre-emergent crabgrass control, you should plan to dethatch before our first service. Disturbing the thatch and soil layers will break up our pre-emergent barrier and render it less effective. Our New England springs are difficult to manage when it comes to weather. Be it rain, wind, or a freak snowstorm, we are always adjusting on the fly. We only schedule one day in advance so we can adapt to conditions in real-time without over-promising and under-delivering. We will be out on your property as soon as we can! Our Technicians will walk the property before beginning service to ensure it can be done completely and safely. If your lawn is too wet or soft, we will reschedule your service. Unfortunately, there is no way to test for grubs until they are actively feeding on your lawn’s roots. Applying a Grub Preventative is essentially an insurance policy for your lawn. If you receive a Grub Preventative and you still get a grub outbreak, we will treat the grubs and repair the lawn damage for free! You should wait until after the product has dried, which depends on the weather conditions. On warmer, drier days, our products can dry in as little as an hour or two. Cooler, cloudier days or days with high humidity or post-treatment rainfall might take up to 24 hours. One way to tell if the product has dried is to spray a walkway or patio with water. If that dries out, it is likely our product is dry as well. Crabgrass is very resilient, especially in thin or bare areas and along driveways, walkways, and patios where heat transfer from the pavement or stone results in warmer soil temperatures ideal for crabgrass growth. The pre-emergent acts like a barrier for up to 90 days, and we will always spot-treat crabgrass post-emergently as it germinates. The only true defense against any weed is a thick, lush lawn, and that is what we always work towards. Unless your lawn enters what is called “summer dormancy”, the root system remains active at this time. It is important to support the health and hardiness of the lawn with a special balance of macronutrients to help your lawn through summer stressors. We also inspect for insect and disease activity during these months. Our weed control products are designed to target specific weeds while not harming the turfgrass. It can take 10-14 days to see the weeds die off. Ensuring the health, safety, and vitality of the environment is what got many of us into maintaining green spaces in the first place and pollinators are no exception. We don’t use any neonicotinoids in our Lawn Care programs and always leave a buffer zone around bee habitats when treating for Ticks and Mosquitos to ensure no off-target drift during application. More info at: www.mainelygrass.com/services/tick-mosquito-control Unfortunately, no. Restrictions on the products we use prohibit us from performing this service in the rain. Neither ants nor fleas are the target pests for this service so you should not expect control of these insects as a result of this service. Gnats and/or black flies are not the target pest for this service, so while you will see some immediate control due to the method of our application and the products we use, we cannot guarantee against them. These flying insects have faster, more continual breeding cycles and fly substantially farther than mosquitos making them more likely to return sooner post-treatment than the target pests. While our staff are trained to read soil tests, we know they can look a bit confusing at first glance. With this in mind, we’ve put together a guide to help you learn more about what we’re testing for and how to read it for yourself. More at: mainelygrass.com/soil-test/ It could be one of many reasons like weather or specific conditions of your property not suitable for service that day. Most of the time, it is because your property was not ready for service. While we do try to schedule our Technicians to spend more time on properties and less time driving, we never sacrifice our service quality to make that happen. All of our programs are designed with specific intervals between treatments. If it is not the appropriate time to service your property, we will come back when it is! Of course! As long as your new home is within our service area, we’d be more than happy to get you set up. No two properties are the same, though, so we recommend at least a Soil Test so we can get started on customizing a program to best fit your new lawn. Call, e-mail, or Live Chat us to get the process started today. It is not a guarantee that post-treatment rainfall will render our service ineffective. It will actually help water in our granular products and all of our liquid products are mixed with a special tackifier to ensure on-target application and enhanced residual, even after post-treatment rainfall. Of course, if the effectiveness of our service was hampered by the rain, we will stand behind our work and make it right. Weather reports are probabilistic and cover large areas. Our Technicians are trained to assess the weather conditions at your specific property at the time of service to determine its safety and efficacy. Your after-service e-mail will log these exact conditions at the time of your service.
General Questions
Discount Questions
Spring-Specific Lawn Care Questions
Lawn Care Questions
Tick & Mosquito Questions
General Service Questions
288 South River Road
Building A, Unit 3
Bedford, NH 03110
1-888-996-4448
customerservice@mainelygrass.com
Privacy Policy
Branch Locations
Maine
Portland, ME 04103
(207) 363-4724
New Hampshire
Manchester, NH 03110
(603) 232-0357
Newington, NH 03801
(603) 232-0357
Massachusetts
Tewksbury, MA 01876
(978) 469-0068
Mashpee, MA 02649
(508) 434-6663